Shipping policy

Shipping Policy – Vantara Shop

Thank you for shopping with Vantara Shop. This Shipping Policy explains how we process, ship, and deliver orders.

Order Processing

  • Orders are typically processed within 1–5 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods, processing times may be slightly longer.

Shipping Coverage

  • We currently ship across India.
  • Availability of delivery services may vary depending on the destination.

Delivery Time

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you may receive a tracking number through email, WhatsApp, or SMS, allowing you to monitor the shipment status.

Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional charges may apply for re-shipment.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Vantara Shop is not responsible for delays or losses resulting from incorrect address details submitted during checkout.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit:

  • Contact us within 48 hours of delivery or the expected delivery date.
  • Provide your order number and relevant details.
  • We will work with the shipping carrier to investigate the issue and provide a suitable resolution where applicable.

Delays Beyond Our Control

Vantara Shop is not responsible for delays caused by:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Transportation disruptions
  • Courier service interruptions
  • Other events beyond our reasonable control

Contact Us

For shipping-related questions or assistance, please contact:

Vantara Shop
Email: vantara.click.shop.smile@gmail.com
WhatsApp: +91 8848001009
Instagram: @vantara.click.shop.smile

We appreciate your trust in Vantara Shop and strive to deliver your orders safely.